Customizing Your Sign-Up Form with Kenko

When customers sign up with your business for the first time, it's important to collect the necessary information right away. Kenko allows you to fully customize your sign-up form to gather exactly what your studio needs.

Getting Started

1. Head to General Settings.

2. Click on Customers.

3. Scroll to the Customize Sign-Up Form section.

Default Required Fields

By default, every customer must enter the following information:

• Full Name

• Email

• Phone Number

These fields are always required.

Additional Information

You can choose to collect additional information during sign-up and decide whether each field should be required or optional. The additional fields you can enable include:

• Gender (Required or Optional)

• Pronouns (Required or Optional)

• Date of Birth

• Address

• Feedback or How They Heard About You

The last field is especially helpful for your marketing. When customers tell you where they found your studio, whether it be via Google, Instagram, referrals, or walk-ins, you can track which channels are bringing the most sign-ups and optimize your marketing efforts accordingly.

Finalizing Your Customized Form

Once you've updated the settings, customers will see your customized form when they sign up on the app or website. Required fields must be completed before an account is created, while optional fields can be skipped.

And that's it! Your sign-up form is now tailored to your studio's needs, helping you collect valuable information right from the start.