Understanding Credit Rollover for Your Studio

Credit rollover is an important feature that can impact how your studio manages customer subscriptions. It allows customers to carry unused credits into the next cycle, offering flexibility and peace of mind.

Accessing the Credit Rollover Feature

1. Open any subscription in your system.

2. Scroll down to the credit rollover section.

3. Choose to enable or disable the credit rollover option.

Deciding on Credit Rollover

• Disable Credit Rollover: If you prefer to encourage consistency and ensure customers use their credits each cycle to build strong habits, keep the rollover option off. This means credits will expire at the end of the cycle.

• Enable Credit Rollover: To provide your customers with flexibility and peace of mind, enable credit rollover. This ensures that unused credits won't go to waste and can be carried over to the next cycle.

Managing Credit Rollover

If you choose to enable credit rollover, you can maintain control by setting a maximum limit. For example, if a member has six credits left at the end of a cycle and you've set the rollover limit to five, only five credits will carry forward to the next cycle. This helps in limiting credit accumulation in each cycle.

Important Considerations

• Credit rollover only applies to fixed credit subscriptions, not unlimited ones.

• Choose to enable or disable this feature based on what aligns best with your business goals.

By understanding and managing credit rollover effectively, you can enhance customer satisfaction while aligning with your studio's objectives.