How to create discounts for subscriptions

02:14 mins
P

Pratt

Updated on Dec 04, 2025

How to Create Subscription Discounts on Kenko

Creating subscription discounts on Kenko is simple and gives you full control over how long the discount should apply. Let's walk through how to set one up.

Step-by-Step Guide

  1. Access the Setup: To get started, head to Setup.

  2. Navigate to Discounts: Click on Discounts.

  3. Create a New Discount: Click Create Discount.

Example: Creating a 10% Off Discount for Subscriptions

  1. Enter Discount Details:

    • Enter the discount name.

    • Enter the discount code your customers will use.

    • Select the locations where this discount should apply.

  2. Select Discount Type: Choose Percentage and enter 10%.

  3. Choose the Offering: Select subscriptions as the offering this discount applies to.

Decide on Discount Duration

Subscriptions are recurring payments, so you can decide how many cycles a discount should continue applying to a customer's recurring subscription. You have three options:

  • Once: The discount applies to only one billing cycle when it's applied, and then automatically stops. Perfect for first-month introductory offers.

  • Forever: The discount applies to every single renewal cycle until the discount is manually removed. Great for loyalty perks or lifetime offers.

  • Limited Times: Specify exactly how many cycles the discount should apply for. For example, if you set it to six cycles, the customer receives the discount for six renewals, and starting the seventh cycle, it automatically ends.

Choose the duration that works best for the type of promotion you're running.

Finalize Discount Settings

  1. Select Subscription Applicability: Choose whether the discount applies to all subscriptions or only selected subscriptions. If you choose selected subscriptions, click edit, select the specific plans, and save changes.

  2. Update Remaining Settings: Adjust settings such as customer eligibility, visibility, usage limits, and active dates.

  3. Create the Discount: Click Create Discount.

And that's it. You've successfully created a subscription discount on Kenko.