How to Sell a Product Using Kenko CRM POS

Customers can purchase products directly from your app or website, or you can sell them in person through the POS on the Kenko CRM. This is especially convenient for walk-in customers who want to buy something while they're in the studio.

Step-by-Step Guide to Selling a Product

1. Access the POS: Head to the POS and open the Products tab.

2. Select the Customer: Start by selecting the customer you want to sell to.

3. Choose the Product: Select the product and update the quantity you'd like to sell.

4. Add to Cart: Click Add to Cart. You can add multiple products to the cart in one transaction.

5. Track Inventory: As you select items, you'll notice the available inventory is shown in real-time, helping you keep track of stock across locations.

6. Apply Discounts: Once all products are added, you can apply a discount if needed. You can either select an existing discount code, if applicable, or add a custom discount either by percentage or amount. For example, apply a custom 10% discount and click Apply.

7. Process the Payment: When you're ready, click Charge. If the customer has a saved card, you'll see it here. If not, you can select from any of the payment methods you've enabled under General Settings, such as Cash, custom payment methods like Zelle, or Gift Cards.

8. Complete the Payment: Once you've selected the applicable payment method, click Complete Payment.

And that's it! You've just sold a product using Kenko. The process is quick, simple, and seamless for both your staff and your customers.