Starting membership from first visit date vs purchase date

01:23 mins
P

Pratt

Updated on Sep 23, 2025

Setting the Start Date for a Credit Pack

When setting up a credit pack, you have the option to decide when the validity period should begin. This can be done by choosing between two settings: starting from the date of first visit or the date of purchase. Understanding the difference between these options can help you tailor the credit pack to better suit your business needs and customer preferences.

First Visit Option

With the first visit option, the credit pack doesn't activate until the customer attends their first session booked using the pack. For example, if a customer purchases a one-month credit pack on June 10th but attends their first class on June 20th, the 30-day validity runs from June 20th to July 19th.

  • This option is ideal for trial packs, gift packs, promotions, or credit packs with shorter validity.

  • It provides customers with more flexibility to choose when to start using their credits.

Date of Purchase Option

With the date of purchase option, the credit pack becomes active the moment the customer purchases it. For instance, if the pack is valid for 30 days and purchased on June 10th, it will expire on July 9th, regardless of when the customer attends their first session.

  • This option is useful when you want to encourage customers to start using their credits right away.

  • It helps maintain a consistent revenue cycle.

Conclusion

In summary, choose the date of purchase option to encourage consistency and faster usage, and opt for the first visit option when flexibility is more important for your customers.