Importance of Checking In and Submitting Attendance

Checking in and submitting attendance is a small step that makes a big impact on how efficiently your studio runs. Here's why it matters:

Benefits of Accurate Attendance

• Accurate Reporting: It keeps key reports like class utilization, instructor performance, and engagement data precise.

• Payroll and Payouts: Instructor payments depend on attendance, so accurate check-ins ensure correct calculations.

• Customer Accountability: Helps manage cancellations, no-shows, and attendance fairly.

• Retention and Planning: Spot drop-offs early and plan class capacity, timing, and staffing better.

In short, checking in and submitting attendance keeps your data, operations, and customer experience perfectly in sync.

Step-by-Step Guide to Submitting Attendance

1. Access the Calendar: Head to the calendar and click on the class, appointment, or course for which you want to submit attendance.

2. Check-In Customers: Click on check-in against each customer that attended the session. You can also uncheck a customer if they didn't show up or if you accidentally checked them in.

3. Submit Attendance: Once you've completed the check-ins, click on submit attendance. Note that once you submit attendance, you won't be able to make any changes to the check-in status. So, make sure to review everything carefully before submitting.

4. Avoid Errors: This helps avoid incorrect no-show fees or inaccurate data in your reports and payroll.

5. Automate Attendance Submission: You can automate attendance submission as well. To do so, head to general settings, bookings, classes. Here, you can set how long after a class starts the attendance should be auto-submitted. Make sure your staff is aware of this setting so they complete all check-ins before that time.

6. Adjust Settings: We recommend keeping this duration longer when you're first starting out, to give your team enough time to get comfortable with the process. You can update the same settings for appointments and courses separately.