How to auto-add contacts across all locations

01:03 mins
P

Pratt

Updated on Dec 03, 2025

How to Enable Auto-Add Contacts Across Locations in Kenko

If you're managing a multi-location studio, maintaining consistent customer records across all locations is essential. Kenko simplifies this process with its Auto-Add Contacts Across Locations feature. Follow these steps to enable it:

Step-by-Step Guide

  1. Access General Settings: Begin by navigating to the General Settings section of your Kenko account.

  2. Click on Customers: Within the General Settings, locate and click on the 'Customers' option.

  3. Enable Auto-Add Contacts: Find the option labeled 'Auto-Add Contacts Across Locations' and turn on the toggle.

Once this feature is activated, the system will automatically sync every new contact across all your studio locations. This means that when a customer signs up at one location, their profile will instantly be available at every other location in your business.

Benefits

  • Unified Customer Records: Ensure that customer records are consistent across all locations.

  • Quick Access for Front Desk Teams: Your front desk team can quickly access customer details, regardless of where the customer originally signed up.

  • Seamless Experience for Customers: Especially useful for customers who visit multiple branches for classes, workshops, or appointments.

To provide a seamless experience and maintain consistent customer data across all locations, simply enable the toggle, and you're done. Your customer data will now stay consistent everywhere, automatically.