How to Create Subscriptions on Kenko

Subscriptions on Kenko are recurring memberships or auto-pays that your customers can purchase to book various services offered. Follow this step-by-step guide to create a subscription:

Step 1: Access Pricing Options

1. Navigate to Setup and then Services.

2. Click on Pricing Options.

Step 2: Create a New Subscription Plan

1. Click on Create Plan.

2. Select the membership type as Subscription.

Step 3: Update Basic Settings

1. Update the Plan Name.

2. Choose or create a Membership Group to categorize the subscription.

3. Add a Description to inform customers about the subscription's benefits and services.

4. Use AI to optimize your description if needed.

Step 4: Define Renewal Cycle

1. Select the Renewal Cycle period (e.g., every month or every four weeks).

2. Set the Maximum Cycles for renewal before expiration (e.g., 12 months or 24 months).

Step 5: Enable Booking Credits

1. Enable Booking Credits for customers to book services.

2. Select the applicable services and toggle on classes if needed.

3. Define the Credits Available (unlimited or fixed).

Step 6: Adjust Visibility Settings

1. Toggle visibility settings to control customer and staff access:

   • Turn off visibility if using the subscription for free.

   • Toggle off Visible on POS if you do not want it visible on the app or website.

   • Use this option to temporarily hide a subscription.

Step 7: Set the Subscription Price

1. Update the Price for each billing cycle.

2. Choose to enable or disable Taxes as required.

Step 8: Finalize and Create Membership

1. Click on Create Membership to complete the process.

Congratulations! You've successfully created a subscription on Kenko.