How to Sell Credit Packs on Kenko

Follow these steps to successfully sell credit packs to customers using the Kenko platform.

Step 1: Access the Point of Sale

Begin by navigating to the point of sale on Kenko. Here, you can select the customer you wish to sell a membership to.

Step 2: Select the Credit Pack

• Choose the credit pack you want to sell to the customer.

• Adjust the number of packs you wish to sell.

Step 3: Choose Payment Option

For credit packs with payment plans enabled, you have two options:

• One-time Payment: Charge the customer the entire cost of the pack during the initial sale.

• Payment Plan: Charge only the initial payment amount during the sale. The remaining amount will be collected based on the installment schedule. Note that with a payment plan, you can only sell one credit pack at a time.

For this example, select the one-time payment option and update the quantity to three.

Step 4: Add to Cart

Once satisfied with your selection, click on "Add to Cart." Check if the credit pack is set to start on the first visit or purchase date.

Step 5: Apply Discount

You can apply a discount in the following ways:

• Use pre-created discount codes.

• Apply a manual or custom discount by updating a custom percentage or value.

In this example, apply a custom discount of 10 percent. Review the manual discount amount before proceeding.

Step 6: Charge the Customer

Click on "Charge" and select the payment method:

• Cash

• Redeem gift card

• Any other custom payment method set up

If the customer has saved their card details, it will automatically appear for selection.

Step 7: Complete the Payment

Once the payment method is selected, click on "Complete Payment." Congratulations, you've successfully sold a credit pack!