Setting Up Custom Facility Availability in Kenko

When you first create a facility in Kenko, you set up its general availability. However, in real studio operations, a facility may be available at different times depending on whether it's being used for classes, courses, or different appointments. For example, a facility might be open for classes only in the mornings, courses only on weekends, and appointments during the rest of the day. Let's go through how to set up custom availability for each scenario.

Step-by-Step Guide

1. Edit Facility Details

• Find the facility you want to edit and click Edit.

• At the top, you'll see the general availability you originally set while creating the facility.

• Below, you'll see the option to add custom availability.

Note: By default, services use the general availability. Whenever you enable custom availability for a service type, it overrides the general availability for that service only.

2. Customize Availability for Classes

• Select Customize Availability for Classes and click Edit.

• For example, if your facility is normally open from 9 a.m. to 9 p.m., but is available for classes only between 9 a.m. to 2 p.m., update the days and time slots accordingly.

• Click Save to set your class-specific availability.

3. Customize Availability for Courses

• Switch to the Courses tab and select Customize Availability for Courses.

• Click Edit and update the availability. For example, the facility might be available for courses only on weekends from 9 a.m. to 1 p.m.

• Click Save to finalize your custom course availability.

4. Customize Availability for Appointments

Appointments offer two different customization options: same availability for all appointments, or different availability for each appointment. Let's explore each:

Same Availability for All Appointments

• Click Edit and set the availability. For example, the facility may be available for all types of appointments from 2 p.m. to 9 p.m.

• Set the timing and save changes.

Different Availability for Each Appointment

• If you select this option, you'll see a list of appointment services that this facility is assigned to already. Note that if no services are assigned to this facility yet, the list will be empty.

• For each appointment type, click Edit and define the specific availability. For example, the facility may be available for two-on-one reformer sessions from 2 p.m. to 6 p.m.

• Click Save and repeat this for all appointment services assigned to the facility to complete the customization.

Conclusion

And that's it. You've now set up custom facility availability for classes, courses, and appointments. This gives you complete control over how each room in your studio is used, ensuring schedules stay accurate, clean, and conflict-free.