Using Credits from Next Cycle in Fixed Credit Subscriptions

In this guide, we'll explore how you can allow customers to use credits from their next cycle in the case of fixed credit subscriptions.

Understanding Fixed Credit Subscriptions

When you create a fixed credit subscription, you may see the option to allow customers to use credits from their next cycle. Here's what that means:

• Normally, if a customer runs out of credits in their current cycle, they have to wait until the next cycle begins to get more credits and continue booking.

• With this feature turned on, customers can borrow a limited number of credits from their next cycle.

Benefits of Borrowing Credits

This feature provides flexibility to customers, allowing them to keep booking classes or appointments even if they've used up their current credits. Here's how it works:

• For example, if you set the maximum borrow limit to two credits and a customer runs out, they can continue booking by using those two borrowed credits.

• When their next cycle begins, the system automatically deducts the borrowed credits from their new balance, ensuring everything stays accurate.

Considerations

If this feature is turned off, customers must wait until the new cycle to receive credits again. This ensures they only use what they've already paid for, which helps protect your revenue.

If it's turned on, customers get added flexibility while still keeping borrowing in control since you decide how many credits they can borrow.

Applicability

Note that this feature only applies to fixed credit subscriptions. Customers with unlimited subscriptions won't need it as they would never run out of credits.

Conclusion

In short, you can keep this feature off if your priority is protecting your revenue, or turn it on if you want to give your customers more flexibility and control over their booking experience.