Get your business settings just right!
From business details and locations to forms and waivers - discover how to customise every key setting in Kenko CRM with ease.
## Browse Collection 1. [How to update business and location settings](https://bookee.portal.trainn.co/ItJXmnDErRg-general-settings/bzNok34PIQM-how-to-update-business-and-location-settings.md) (Video) 2. [How to update payment and invoice settings](https://bookee.portal.trainn.co/ItJXmnDErRg-general-settings/Mdwgr7dLAlw-how-to-update-payment-and-invoice-settings.md) (Video) 3. [How to update global class settings](https://bookee.portal.trainn.co/ItJXmnDErRg-general-settings/UgDEoxa13yw-how-to-update-global-class-settings.md) (Video) 4. [How to update global appointment settings](https://bookee.portal.trainn.co/ItJXmnDErRg-general-settings/fRckcBSyYVA-how-to-update-global-appointment-settings.md) (Video) 5. [How to update global course settings](https://bookee.portal.trainn.co/ItJXmnDErRg-general-settings/Iu7WnYeBiXA-how-to-update-global-course-settings.md) (Video) 6. [How to set up cancellation & no-show policy](https://bookee.portal.trainn.co/ItJXmnDErRg-general-settings/IO4DDRFzeAw-how-to-set-up-cancellation-no-show-policy.md) (Video) 7. [How to set up taxes](https://bookee.portal.trainn.co/ItJXmnDErRg-general-settings/5ifdk9RQuZU-how-to-set-up-taxes.md) (Video) 8. [How to set up waiver and agreements](https://bookee.portal.trainn.co/ItJXmnDErRg-general-settings/ISFoPTArnis-how-to-set-up-waiver-and-agreements.md) (Video) 9. [How to auto-add contacts across all locations](https://bookee.portal.trainn.co/ItJXmnDErRg-general-settings/OQRTndoeE90-how-to-auto-add-contacts-across-all-locations.md) (Video) 10. [How to enable customer gender and pronouns options](https://bookee.portal.trainn.co/ItJXmnDErRg-general-settings/J9adU2wuWgc-how-to-enable-customer-gender-and-pronouns-options.md) (Video) 11. [How to customise customer sign up form](https://bookee.portal.trainn.co/ItJXmnDErRg-general-settings/w7ibsiRBnKQ-how-to-customise-customer-sign-up-form.md) (Video) 12. [How to create customer tags](https://bookee.portal.trainn.co/ItJXmnDErRg-general-settings/7ASaq4TpOXU-how-to-create-customer-tags.md) (Video) 13. [How to create lead stages and lead sources](https://bookee.portal.trainn.co/ItJXmnDErRg-general-settings/XxuJ22OBFTI-how-to-create-lead-stages-and-lead-sources.md) (Video) 14. [How to manage staff roles and privileges](https://bookee.portal.trainn.co/ItJXmnDErRg-general-settings/tUiaiqi2ScM-how-to-manage-staff-roles-and-privileges.md) (Video) 15. [Creating Shareable and Embedded Forms on Bookee](https://bookee.portal.trainn.co/ItJXmnDErRg-general-settings/nxpaw0gh6aQ-creating-shareable-and-embedded-forms-on-bookee.md) (Video) 16. [Creating an Automated Activity-Based Form on Kenko](https://bookee.portal.trainn.co/ItJXmnDErRg-general-settings/dGNFdswFYmc-creating-an-automated-activity-based-form-on-kenko.md) (Video) 17. [Customizing App and Website Settings: Design, Credits, Labels, and Embedding](https://bookee.portal.trainn.co/ItJXmnDErRg-general-settings/0ERJFPL6MJI-customizing-app-and-website-settings-design-credits-labels-and-embedding.md) (Video) --- # VIDEO: How to update global course settings ## METADATA - id: 1fP7YZv9GfZdN6xrl0v5Lw - type: video - source: Kenko - content_url: https://bookee.portal.trainn.co/ItJXmnDErRg-general-settings/Iu7WnYeBiXA-how-to-update-global-course-settings - collection_url: https://bookee.portal.trainn.co/ItJXmnDErRg-general-settings ## TRANSCRIPT - time: 00:00 url: https://bookee.portal.trainn.co/ItJXmnDErRg-general-settings/Iu7WnYeBiXA-how-to-update-global-course-settings?start_time=0 text: Before you begin creating courses on Kenko, it's important to update your global course settings so everything runs - time: 00:05 url: https://bookee.portal.trainn.co/ItJXmnDErRg-general-settings/Iu7WnYeBiXA-how-to-update-global-course-settings?start_time=5 text: smoothly. - time: 00:07 url: https://bookee.portal.trainn.co/ItJXmnDErRg-general-settings/Iu7WnYeBiXA-how-to-update-global-course-settings?start_time=7 text: To get started, head to General Settings. - time: 00:10 url: https://bookee.portal.trainn.co/ItJXmnDErRg-general-settings/Iu7WnYeBiXA-how-to-update-global-course-settings?start_time=10 text: Bookings. - time: 00:12 url: https://bookee.portal.trainn.co/ItJXmnDErRg-general-settings/Iu7WnYeBiXA-how-to-update-global-course-settings?start_time=12 text: Courses. - time: 00:14 url: https://bookee.portal.trainn.co/ItJXmnDErRg-general-settings/Iu7WnYeBiXA-how-to-update-global-course-settings?start_time=14 text: Here, you can update three key settings: Course Visibility, Auto-Submit Attendance, and Waitlist. - time: 00:21 url: https://bookee.portal.trainn.co/ItJXmnDErRg-general-settings/Iu7WnYeBiXA-how-to-update-global-course-settings?start_time=21 text: Course visibility. - time: 00:23 url: https://bookee.portal.trainn.co/ItJXmnDErRg-general-settings/Iu7WnYeBiXA-how-to-update-global-course-settings?start_time=23 text: This setting controls when a course should stop appearing on your website and app. - time: 00:27 url: https://bookee.portal.trainn.co/ItJXmnDErRg-general-settings/Iu7WnYeBiXA-how-to-update-global-course-settings?start_time=27 text: You can choose to hide courses after the start date. Ideal if you don't want customers enrolling once a course has already - time: 00:33 url: https://bookee.portal.trainn.co/ItJXmnDErRg-general-settings/Iu7WnYeBiXA-how-to-update-global-course-settings?start_time=33 text: begun. - time: 00:37 url: https://bookee.portal.trainn.co/ItJXmnDErRg-general-settings/Iu7WnYeBiXA-how-to-update-global-course-settings?start_time=37 text: Or after the end date, useful if you're okay allowing mid course enrollments. - time: 00:42 url: https://bookee.portal.trainn.co/ItJXmnDErRg-general-settings/Iu7WnYeBiXA-how-to-update-global-course-settings?start_time=42 text: Select the option that best fits how your studio operates. - time: 00:46 url: https://bookee.portal.trainn.co/ItJXmnDErRg-general-settings/Iu7WnYeBiXA-how-to-update-global-course-settings?start_time=46 text: Auto-Submit Attendance. - time: 00:48 url: https://bookee.portal.trainn.co/ItJXmnDErRg-general-settings/Iu7WnYeBiXA-how-to-update-global-course-settings?start_time=48 text: After each course session begins, staff should check-in customers. - time: 00:53 url: https://bookee.portal.trainn.co/ItJXmnDErRg-general-settings/Iu7WnYeBiXA-how-to-update-global-course-settings?start_time=53 text: You can either submit attendance manually or let Kenko handle it automatically. - time: 00:58 url: https://bookee.portal.trainn.co/ItJXmnDErRg-general-settings/Iu7WnYeBiXA-how-to-update-global-course-settings?start_time=58 text: Here, you can enter a number - time: 01:02 url: https://bookee.portal.trainn.co/ItJXmnDErRg-general-settings/Iu7WnYeBiXA-how-to-update-global-course-settings?start_time=62 text: and choose between hours or days. - time: 01:04 url: https://bookee.portal.trainn.co/ItJXmnDErRg-general-settings/Iu7WnYeBiXA-how-to-update-global-course-settings?start_time=64 text: This defines how long after the session start time attendance should be auto-submitted. We recommend keeping this - time: 01:10 url: https://bookee.portal.trainn.co/ItJXmnDErRg-general-settings/Iu7WnYeBiXA-how-to-update-global-course-settings?start_time=70 text: duration high in the beginning so your staff has enough time to check in customers accurately. - time: 01:15 url: https://bookee.portal.trainn.co/ItJXmnDErRg-general-settings/Iu7WnYeBiXA-how-to-update-global-course-settings?start_time=75 text: It is important to note that if check-ins aren't completed before auto-submission, a no-show fee may be charged if you've set - time: 01:21 url: https://bookee.portal.trainn.co/ItJXmnDErRg-general-settings/Iu7WnYeBiXA-how-to-update-global-course-settings?start_time=81 text: one. - time: 01:23 url: https://bookee.portal.trainn.co/ItJXmnDErRg-general-settings/Iu7WnYeBiXA-how-to-update-global-course-settings?start_time=83 text: Attendance cannot be reversed, so accuracy is crucial. - time: 01:27 url: https://bookee.portal.trainn.co/ItJXmnDErRg-general-settings/Iu7WnYeBiXA-how-to-update-global-course-settings?start_time=87 text: Finally, you can enable or disable waitlists for courses. - time: 01:31 url: https://bookee.portal.trainn.co/ItJXmnDErRg-general-settings/Iu7WnYeBiXA-how-to-update-global-course-settings?start_time=91 text: If enabled: Customers can join the waitlist when a course is full and all waitlisted customers will be notified when a spot - time: 01:37 url: https://bookee.portal.trainn.co/ItJXmnDErRg-general-settings/Iu7WnYeBiXA-how-to-update-global-course-settings?start_time=97 text: opens up. - time: 01:39 url: https://bookee.portal.trainn.co/ItJXmnDErRg-general-settings/Iu7WnYeBiXA-how-to-update-global-course-settings?start_time=99 text: You can also define how many wait list spots should be available. - time: 01:43 url: https://bookee.portal.trainn.co/ItJXmnDErRg-general-settings/Iu7WnYeBiXA-how-to-update-global-course-settings?start_time=103 text: Once you've updated these settings, you're all set to start creating your courses. ## SUMMARY # Setting Up Your Global Course Settings on Kenko Before you begin creating courses on Kenko, it's important to update your global course settings to ensure everything runs smoothly. Follow this step-by-step guide to configure your settings effectively. ## Step 1: Access General Settings Navigate to **General Settings** , then select **Bookings** and **Courses**. Here, you will find three key settings to update: Course Visibility, Auto-Submit Attendance, and Waitlist. ## Step 2: Configure Course Visibility This setting controls when a course should stop appearing on your website and app. You have two options: - **Hide courses after the start date:** Ideal if you don't want customers enrolling once a course has already begun. - **Hide courses after the end date:** Useful if you're okay allowing mid-course enrollments. Select the option that best fits how your studio operates. ## Step 3: Set Up Auto-Submit Attendance After each course session begins, staff should check in customers. You can choose to: - **Submit attendance manually** - **Let Kenko handle it automatically:** Enter a number and choose between hours or days to define how long after the session start time attendance should be auto-submitted. We recommend keeping this duration high initially to give your staff enough time to check in customers accurately. Note that if check-ins aren't completed before auto-submission, a no-show fee may be charged if you've set one. Attendance cannot be reversed, so accuracy is crucial. ## Step 4: Enable or Disable Waitlists If enabled, customers can join the waitlist when a course is full. All waitlisted customers will be notified when a spot opens up. You can also define how many waitlist spots should be available. ## Final Step: Start Creating Your Courses Once you've updated these settings, you're all set to start creating your courses on Kenko.